Customer Care

Compliments, Complaints or Comments?

Our teams at Thornley Groves always do their very best to deliver the highest levels of service to all customers in every situation.

If we get it right and you'd like to send some words of praise to a person or team then you can do so here.

If we haven't hit the mark this time and you'd like to give comments or make a complaint then we're genuinely sorry that's the case, but we are keen to listen to you and resolve any problems as best we can.

Click one of the buttons below to begin...

384 reviews rated five star
I have two properties with Thornley…
"I have two properties with Thornley Groves who have acted as Letting Agents for me for over a decade (time flies doesn't it?). I have always found the..."
steve
6 hours ago
Thornley groves have been extremely…
"Thornley groves have been extremely re-active in emailing with any payment or apartment problems that occur. Their response times to questions or rep..."
Helen Alsagra
7 hours ago
Good service
"Good service..."
Mahesh
1 day ago
Excellent Service
"Excellent service from an outstanding agent. Special thank you to Caroline Brindle who has been fantastic, every step of the way. What could of been..."
Hayley Atack
1 day ago

16/18 Lloyd Street
Altrincham
WA14 2DE

0161 941 4111

[email protected]

Branch Opening Times

Monday 08:30 - 17:00

Tuesday 08:30 - 17:00

Wednesday 08:30 - 17:00

Thursday 08:30 - 17:00

Friday 08:30 - 17:00

Saturday Closed

Sunday Closed

Any questions? Get in touch with Head Office branch here...

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