Customer Care

Compliments, Complaints or Comments?

Our teams at Thornley Groves always do their very best to deliver the highest levels of service to all customers in every situation.

If we get it right and you'd like to send some words of praise to a person or team then you can do so here.

If we haven't hit the mark this time and you'd like to give comments or make a complaint then we're genuinely sorry that's the case, but we are keen to listen to you and resolve any problems as best we can.

Click one of the buttons below to begin...

445 reviews rated five star
Being a first time buyer can be
"Being a first time buyer can be an exciting but also very daunting experience. Daniel was very helpful and made sure we were fully informed every ste..."
Robyn Cartwright
9 hours ago
Really prompt actions by Shoshana in…
"Really prompt actions by Shoshana in turning a reference request around...."
Jacqui
12 hours ago
Having dealt with really unprofessional…
"Having dealt with really unprofessional estate agents in the past, it was a breath of fresh air to finally deal with Thornley Groves. A BIG shout out ..."
Onyebuchi Onuorah
14 hours ago
Quality customer service
"Many thanks to Aimee Hobson and Jane Sheil for politely and patiently replying to our enquiries, your help was much appreciated...."
Alex
2 days ago

16/18 Lloyd Street
Altrincham
WA14 2DE

0161 941 4111

[email protected]

Branch Opening Times

Monday 08:30 - 17:00

Tuesday 08:30 - 17:00

Wednesday 08:30 - 17:00

Thursday 08:30 - 17:00

Friday 08:30 - 17:00

Saturday Closed

Sunday Closed

Any questions? Get in touch with Head Office branch here...

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