Customer Care

Compliments, Complaints or Comments?

Our teams at Thornley Groves always do their very best to deliver the highest levels of service to all customers in every situation.

If we get it right and you'd like to send some words of praise to a person or team then you can do so here.

If we haven't hit the mark this time and you'd like to give comments or make a complaint then we're genuinely sorry that's the case, but we are keen to listen to you and resolve any problems as best we can.

Click one of the buttons below to begin...

312 reviews rated five star
Highly professional and personal…
"Highly professional and personal service from the team at Thornley Groves. All queries dealt with in a speedily manner with Alli being very helpful an..."
1 day ago
Brilliant service
"Brilliant service so helpful and moved me in really quick Altrincham branch brilliant staff..."
cilla cone (dave)
2 days ago
Amazing Service !
"My purchase was completed in six weeks, thanks to the efficiency of Tom Brooks and Natasha Conway. Nothing was too much trouble and they made the wh..."
Lucy Jones
2 days ago
Excellent service
"Thornley Groves provided an excellent service, staff were super efficient, professional and helpful. Particular thanks goes to Alli Coleman and Rachel..."
susan connolly
2 days ago

16/18 Lloyd Street
WA14 2DE

0161 941 4111

[email protected]

Branch Opening Times

Monday 08:30 - 17:00

Tuesday 08:30 - 17:00

Wednesday 08:30 - 17:00

Thursday 08:30 - 17:00

Friday 08:30 - 17:00

Saturday Closed

Sunday Closed

Any questions? Get in touch with Head Office branch here...

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