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Customer Care

Compliments, Complaints or Comments?

Our teams at Thornley Groves always do their very best to deliver the highest levels of service to all customers in every situation.

If we get it right and you'd like to send some words of praise to a person or team then you can do so here.

If we haven't hit the mark this time and you'd like to give comments or make a complaint then we're genuinely sorry that's the case, but we are keen to listen to you and resolve any problems as best we can.

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1900 reviews rated five star
Great service
"Samantha and Gabrielle have been super helpful, efficient and friendly. I was worried about finding time to deal with everything for my move but they..."
Elspeth Kinder
11 hours ago
I viewed Brattice Drive with Kelly on…
"I viewed Brattice Drive with Kelly on Wednesday this is the 2nd time she has accompanied us on a viewing, she is an absolute delight whilst being tota..."
Christine Bentham
4 days ago
The personal touch counts!
"Sarah Tarmey at Thornley (Compliance Team Leader) has been an absolute pleasure to deal with over the last few weeks whilst dealing with essential che..."
Matthew Howarth
4 days ago
Top communication!
"The communication with TG is definitely an asset to them. Quick, friendly, responsive and overall working with Adam, Sheryl and the team is an absolut..."
Michelle S
4 days ago

16/18 Lloyd Street
Altrincham
WA14 2DE

0161 941 4111

[email protected]

Branch Opening Times

Monday 08:30 - 17:00

Tuesday 08:30 - 17:00

Wednesday 08:30 - 17:00

Thursday 08:30 - 17:00

Friday 08:30 - 17:00

Saturday Closed

Sunday Closed

Any questions? Get in touch with Head Office branch here...

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    Thornley Groves Estate Agents
    Business Address:16-18 Lloyd Street,Altrincham,Cheshire,WA14 2DE,England |Tel: 0161 941 4111 |Email: [email protected].
    Company No. 02674298 |Business hours are