December 23, 2016 9:16 am
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holidays-are-comingHOLIDAY CLOSURE DATES

ALL the Thornley Groves’ offices are OPEN for business on Wednesday 28th December, Thursday 29th December and Friday 30th December as usual. Please note that all our offices are CLOSED on the following days:

Saturday 24th December (Christmas Eve)

Sunday 25th December (Christmas Day)

Monday 26th December (Boxing Day)

Tuesday 27th December (Closure Day)

Saturday 31st December (New Year’s Eve)

Sunday 1st January 2017 (New Year’s Day)

Monday 2nd January 2017 (Bank Holiday)

Property Management

Important Information for Tenants;

If you are a Tenant in a Property Managed by Thornley Groves, please note we do not offer a 24 hour management service.

Tenants requiring an EMERGENCY REPAIR outside of our opening hours may wish to organise it themselves, subject to the note below.

NOTE – Tenants are reminded that the costs for any repairs they commission will need to be approved by the Property Management Department before they can be deducted from rent or reimbursed to tenants. By instructing your own repairs prior to obtaining this consent (even through our approved contractor) you run the risk of not being reimbursed if the Landlord concludes the cost of the repairs are excessive or that the Landlord is not liable for them.

Please consider whether this repair can wait until the Property Management Department next opens.

At anytime in case of EMERGENCY the following numbers may be useful
Gas leak – National Grid on 0800 111 999
Fire Service on 999
Break in – The Police on 0161 872 5050

Lost Keys Google a 24 hour Locksmith near you HOWEVER we recommend you save money and sleep at a friend’s house until we reopen as we have a set of keys.

The vast majority of property issues can wait to be reported until the next business day when you will be able to contact your Property Manager.

Our entire Property Management teams, their titles and direct dial telephone numbers are listed on our Contacts Pages, view

Merry Christmas & a Happy New Year from all at Thornley Groves Estate Agents.

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