Careers - Join our team at Thornley Groves

Arrears Clerk

Salary / Remuneration

Attractive basic salary from £17,500 to £20,000 (subject to experience) with a realistic and proven commission structure with potential earnings at industry highs.


Full UK Manual Driving Licence

Job description

The atmosphere in all the Thornley Groves offices is extremely vibrant with a large number of clients arriving at the offices in person requiring a property viewing or with a general enquiry. Meanwhile the phones will be constantly ringing with enquiries. The pace is fast yet every client enquiry needs to be dealt with professionally. A Thornley Groves team member is the face of the Company and the quality of service given is of paramount importance. Thornley Groves are continuing to grow and we are looking for highly motivated individuals to join our fantastic team! We can speed up your application by undertaking a Facetime interview at a time that suits you, so please get in touch!

Role Summary:

  • Provide daily, weekly and monthly updates to Client Account Manager on arrears and deposits.
  • Maintain accurate records of arrears.
  • Ensure all necessary documentation is provided and completed throughout the arrears process.
  • Liaise with Government Deposit Schemes and Client Account Manager to add and release deposits correctly.
  • Ensure reports are completed to a high level and provided within the required timeframe.
  • Ensure information required from tenants, landlords and outside agencies is detailed accurately on relevant database systems.
  • Assist with other areas of the Property Management Department as the business requires.

The Candidate:

You should only apply for this role if:

  • You are passionate about the property industry and are keen to join a successful and growing business.
  • You have previous experience in the industry, with property management in particular.
  • You have a natural flair for and enjoy dealing with people and, always look to provide the best customer service.
  • You are highly organised and work well under pressure.
  • You are articulate with and diplomatic.

We offer 28 days holiday including bank holidays, pension, commission structure and a commitment to help you grow and develop in your role.

Interested? Fill in an application now!

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Full Time