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Let Alliance

Let Alliance are our nominated reference provider. They carry out all tenant referencing (credit checks, Landlord reference and employment reference) as well as supply Rent Guarantee insurance for our Landlords. Let Alliance are authorised and regulated by the Financial Conduct Authority.

Money Laundering

Under the provisions of the Proceeds of Crime Act 2002 it is a legal requirement that the Agent must be able to identify their client.

All private Landlords are therefore required to provide Thornley Groves with their proof of identity to be held on file in accordance with the Date Protection Act 1988.

Where there are joint Landlords, a copy of the relevant identification for each Landlord will be required.

Where the Landlord is a company, at least two directors or a director and company secretary must provide us with the relevant identification. 

Proceeds of crime

Under the provisions of the Proceeds of Crime Act 2002 it is a legal requirement that the Agent must be able to identify their client.

All private Landlords are therefore required to provide Thornley Groves with their proof of identity to be held on file in accordance with the Date Protection Act 1988.

Where there are joint Landlords, a copy of the relevant identification for each Landlord will be required.

Where the Landlord is a company, at least two directors or a director and company secretary must provide us with the relevant identification. 

The Property Ombudsman

The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes between TPO registered agents and those who are buying or selling or potentially buying or selling residential property in the UK.

The Ombudsman is a member of the Ombudsman Association and follows the standards and rules of the Association.

The Ombudsman is totally independent of estate agents and reports directly to the TPO Council, which has a majority of non-industry members.

Legal Notices

Thornley Groves will issue the relevant notices where required (Section 8 of the Housing Act 1988, Schedule 2 and Section 21 of the House Act 1988)

Section 8 of the Housing Act 1988 allows a landlord to seek possession using grounds 2, 8, 10 to 15 or 17 listed in Schedule 2 to the Act. You can seek possession at any time under Section 8 but if you are seeking possession during the fixed term, you can only use Section 8 if the tenancy makes provision for the tenancy to be ended on the ground for which you are seeking possession.

A 'Section 21 Notice to Quit', so called because it operates under section 21 of the Housing Act 1988, is the notice a landlord can give to a tenant to regain possession of a property at the end of an Assured Shorthold Tenancy (AST). The landlord is able to issue the tenant with a section 21 notice without giving any reason for ending the tenancy agreement. A landlord has the legal right to retain possession at the end of a tenancy but must follow the correct legal procedure, which includes serving a section 21 notice.

If you elect Thornley Groves to manage your property, we will issue all legal notices which can often be a daunting prospect for Landlords.

Right-To-Rent and Identity checks

Following the Immigration Act 2014, from 1st February 2016 all Landlords and Letting Agents in England who arrange tenancies on residential properties, are required to make ID and Right to Rent checks on all adult occupiers. The scheme is compulsory and makes it mandatory for anyone who rents out private property in England, to see and make a copy of evidence that any new adult tenant has the right to rent in the UK, be this continuous or time limited.

Landlords or Agents who fail to do these checks correctly could be liable for a fine of up to £3,000 per occupier. Under Section 22 of the Immigration Act 2014, a Landlord must not authorise an adult to occupy property as their main or only home under a residential tenancy agreement unless the adult is a British Citizen, Swiss national, from a European Economic Area or has other proof of a continued right to rent in the UK. An applicant may have a time-limited right to rent if they are from outside of the UK or EEA and this can be proved using the correct documentary evidence.

Thornley Groves take this stress away from all of our Landlords by confirming that every tenant we rent a property to has the right to rent in the UK and their ID is genuine. When using Thornley Groves to source a tenancy for your property you can have complete peace of mind that you are fulfilling your legal obligations thereby avoiding any unwanted fines.

Excellent Service!

From the moment I went in to the office on Tib Street Laura was very friendly and welcoming. She made me feel like she genuinely wanted to find me and my family somewhere that we would be happy ...

Carolyn H - 1 year ago on rateragent.co.uk

Great Service

I recently bought a property that was for sale with Thornley Groves, Hale. The service that I received was fantastic, great communication and viewing the property was easy to arrange. I will def...

Jon E - 7 months ago on rateragent.co.uk

Fantastic!

Just want to say a massive thank you for a great service! I am not from Manchester and have had very bad experiences dealing with estate agents in the past but Abigail and Lory made everything re...

Silvija C - 11 months ago on rateragent.co.uk

New To Renting

Gabrielle's approach was patient and highly professional to all queries great and small. This was a huge comfort and very reassuring. Thank you so much.

Jackie C - 6 months ago on rateragent.co.uk