Moving home?

We've made reporting problems easier for you...

If your property is managed by Thornley Groves, you can report a problem here 24 hours a day, 7 days a week.

Fill in the form below to get started...

PLEASE NOTE: We are unable to arrange maintenance on properties we do not manage

If you are renting a landlord-managed property, problems must be reported to your landlord directly - you will have been sent your landlord's contact information when you moved in.

Emergency?

At anytime in case of EMERGENCY the following numbers may be useful

Gas Leak - National Grid on 0800 111 999

Fire Service & Police (EMERGENCY) - 999

Break ins - Police (non emergency) on 101

Should you experience a situation where your property is unsecured (i.e., due to a break-in attempt) please contact the following:

In case of a broken window - Manchester Glass on 0161 292 8444

In case of broken locks - Pro-Locks on 07766 135 960

Lost Keys - We suggest to Google a 24 hour Locksmith near you HOWEVER you may wish to save money and sleep at a friends house until we reopen as we will have a set of keys.

Report a fault online - please complete and send the following form

About you and how to contact you...

Your title (required)

Your full name (Required)

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About your rental property...

Which area is your property located?

Your rental property address (Required)



Postcode (Required)

About the problem or fault...

Please describe the problem/fault giving as much detail you feel will help us to assist you quickly (Required)

If you have taken a photo of the problem/issue then please add it here...