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Customer Care

Marit Schep

Customer Care Manager and PA to Managing Director

Hi I'm Marit,

I look after the customer care department at Thornley Groves.

If you have a problem which you've not yet been able to resolve with our in-branch teams then I'm here to help turn that around.

You'll find some dedicated links on this page for sending compliments, comments and complaints but please feel free to call or message me directly if you'd prefer.

Please give me a call or send me an online message and I'll do my very best to assist in resolving any problems as quickly and efficiently as possible!

Call Marit on 0161 245 1117

Compliments, Complaints or Comments?

Our teams at Thornley Groves always do their very best to deliver the highest levels of service to all customers in every situation.

If we get it right and you'd like to send some words of praise to a person or team then you can do so here.

If we haven't hit the mark this time and you'd like to give comments or make a complaint then we're genuinely sorry that's the case, but we are keen to listen to you and resolve any problems as best we can.

Click one of the buttons below to begin...

16/18 Lloyd Street
Altrincham
WA14 2DE

0161 941 4111

[email protected]

Branch Opening Times

Monday 08:30 - 17:00

Tuesday 08:30 - 17:00

Wednesday 08:30 - 17:00

Thursday 08:30 - 17:00

Friday 08:30 - 17:00

Saturday Closed

Sunday Closed

Any questions? Get in touch with Head Office branch here...

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